A cryptocurrency exchange Hotbit suffers system paralysis as hackers strike the servers. In retaliation to take control measures, Hotbit has said it is shorting down for one or two weeks for maintenance. According to the announcement, shutting down disabled several services, however, the exchange said it is for the interest of its over 2 million users.
As revealed by Hotbit Friday;
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29, 2021, which led to the paralyzation of a number of some basic services.
The exchange added that “the attackers also tried to hack into Hotbit’s wallets,” but the exchange claims that “the attempt was identified and stopped by our risk control system.”
The exchange says that it is “about to exceed 2 million registered users and has a huge service system architecture of more than 200 servers online, to ensure security, Hotbit team will completely rebuild all servers.”
While insisting that all customers’ assets are “safe and secure,” the exchange announced:
Hotbit team Not Absconding, But What!
Hotbit said it is not shutting down fully, but for 7-14 days to enable them to take necessary measures to secure users’ assets. According to the announcement, it “is expected to be no less than 7 days.” Furthermore, “The estimated time of recovery will be more as all things going on.”
As soon as the hack was ensured, crypto transfers were spotted from Hotbit’s addresses. However, the exchange claims responsibility for the transfers, saying they are taking measures to secure users’ assets by creating new cold wallets.
What is affected by the hack?
Although the exchange disclosed no assets were stolen. However, they explained that the attacker deleted the user database after failing to obtain assets. It warned that “The attacker has already gained access to the database,” saying that users’ “registered phone number, email address and asset data” may have been leaked.
Upon confirming that the database is backed up, the company further said;
“We are still uncertain whether the attacker has polluted data or not before the attack,”
The above statement according to Hotbit justifies the need for “a comprehensive inspection.”